Privacy Policy
Last Updated: November 2, 2025
Introduction
PolyBot24 ("we," "our," or "us") operates the PolyBot24 trading platform, which enables automated and controlled trading on Polymarket (Polygon blockchain). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, dashboard, and related services (collectively, the "Services"). By using our Services, you agree to this Privacy Policy.
Information We Collect
2.1 Information You Provide We collect information that you provide directly to us, such as when you register or configure a trading bot: • Account Data: name, email address, and authentication credentials. • Wallet Data: wallet address and an encrypted version of your private key (encrypted using AES-256-GCM; never stored in plaintext). • Bot Configuration: trading parameters, strategies, and preferences. • Communications: messages or support inquiries you send to us. 2.2 Information We Collect Automatically When you use the Services, we automatically collect: • Device & Log Data: IP address, browser type, OS, timestamps, and diagnostic logs. • Usage Data: pages visited, features used, errors, and performance metrics. • Cookies & Tracking Technologies: to authenticate sessions, maintain preferences, and improve user experience. 2.3 Blockchain Data Trading activity occurs on the Polygon blockchain, which is public and immutable. Transaction details (including wallet addresses and order IDs) are publicly visible and outside our control.
How We Use Information
We process your information to: 1. Provide and maintain the Services; 2. Authenticate users and secure accounts; 3. Encrypt, store, and manage wallets for automated trading; 4. Execute and record trading transactions on Polymarket; 5. Improve and optimize system performance; 6. Send operational notices, updates, and security alerts; 7. Comply with legal obligations and prevent fraud. We will never sell your personal information.
Legal Bases for Processing (EU/EEA Users)
We process your data under one or more of the following legal bases: • Contractual Necessity: to provide the requested Services. • Legitimate Interests: to ensure platform security and reliability. • Consent: for optional analytics or communications. • Legal Obligation: to comply with applicable law.
Information Sharing
We may share your information only in these limited circumstances: • Service Providers: trusted infrastructure, analytics, and email partners under strict data-processing agreements. • Legal Requirements: to comply with lawful requests or protect rights and security. • Business Transfers: if our company merges or is acquired, data may transfer under equivalent protections. We do not sell, rent, or trade user data to third parties.
Data Security
We employ industry-standard safeguards: • AES-256-GCM encryption for all sensitive wallet data. • TLS 1.3 encryption for all network traffic. • Strict access controls, logging, and audit trails. • Secrets stored in secure environment variables or key-management systems. Despite these measures, no system is fully immune to cyber risks; users should also protect their devices and private credentials.
Data Retention
We retain personal data only as long as necessary to: • Provide active Services; • Fulfill legal or regulatory obligations; or • Resolve disputes and enforce agreements. Wallet encryption keys are purged upon account deletion or by written request.
Your Rights
Depending on your jurisdiction, you may have the right to: • Access, correct, or delete your data; • Withdraw consent at any time; • Object to or restrict processing; • Request data portability. To exercise your rights, contact privacy@polybot24.com. We will verify your identity before acting on any request.
Cookies & Tracking
We use cookies and similar technologies to maintain sessions, enhance usability, and gather analytics. You can disable cookies in your browser settings, but some features may not function properly without them.
International Data Transfers
Your data may be processed in countries other than your own. Where required, we implement Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure adequate protection.
Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Last Updated" date. Material changes may be communicated via email or dashboard notification.
Contact Us
If you have questions or concerns about this Privacy Policy or our data handling practices, contact: PolyBot24 Privacy Team 📧 privacy@polybot24.com
If you have any questions about this Privacy Policy, please contact us at privacy@polybot24.com.